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Overview
Programs
Programs
- Financed Equipment Insurance
- Vehicle Protection Program
- Medical & Digital Radiography Equipment Insurance
- Digital Radiography Warranty
- Digital Radiography Service Contract
- Rental Waivers
- Non-Financed/Owned Equipment Insurance
About Us
About Us
- Who We Are
- Our Team
- Innovation
Contact Us
Contact Us
- General Info
- Claims

Partner Login

General
Claims

Contact Us

Call Us

For Billing or General Questions

Toll Free: (866) 928-9180
Fax: (866) 593-5884

Email Us

info@instacover.com

Our Address

instaCOVER
17 Central Way
Kirkland, WA 98033

Claims

For policy or insurance related questions, including claims, please call our service center.

A member of our team is standing by to help you.

Service Center

(800) 833-3549

Email Us

newclaims@gaig.com

Claims Form

Online Claim Form

General Claims Process

Medical Imaging Claims Process

Customer / Policy Holder

Great American Insurance Group

Need to report a claim?

Contact the Great American Service Center

(800) 833-3549
newclaims@gaig.com

Claims are handled by Great American Expert Claims Management Team

Verify Information

Great American works with the customer to get all information regarding the loss

Decision is made on the covered loss

Check Received

Check is sent to the customer to cover the equipment loss

Damaged Detector to be Reported Immediately to instaCOVER

instaCOVER to provide Loss Report Form & Written Statement Form
Completed Loss Report Form to be sent to underwriter, Great American, to begin claim process. MUST have panel in possession at time claim is filed to be available for evaluation.
Claims adjuster is assigned to account

Evaluation & Gathering of Documents

Adjuster to instruct on next steps regarding panel evaluation
Written Statement Form needed with specific details on what happened at time of loss from site
Confirm age of Panel and info on any prior damage known to the panel prior to claim
Evaluation report collected and claim approved or rejected

Great American to Source Repair or Replacement Options

Great American to determine repair center if panel is repairable
If replacement:
- Great American to source options for used or refurbished panels and source replacement
Quote submitted for reinstallation and calibration to claims adjuster including soft costs including shipping fees
Claims to approve prior to install

Settlement Payment

Settlement check issued made payable to appropriate party
Adjuster to work with insured’s designated party, if applicable, to obtain the Assignment of Rights signed by insured if settlement payment is to be made to someone other than the insured
Claim closed

Company Info

Need Help?

Contact Us

Toll Free: (866) 928-9180
Fax: (866) 593-5884
Email: info@instacover.com
www.instaCOVER.com

Address

instaCOVER
17 Central Way
Kirkland, WA 98033

Thank You For Contacting instaCOVER

Request Information

Contact Us

Call Us

Email Us

Our Address

Claims

Service Center

Email Us

Claims Form

General Claims Process

Medical Imaging Claims Process

Company Info

Need Help?

Contact Us

Address

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